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AI Agents for Business: Meet Your Digital Workforce

Your Digital Workforce is a team of AI agents that work across email, phone, chat, and proactive outreach. Two main agents support every employee and business owner. Three channel agents serve your customers around the clock.

Every Agent Runs on Your Full Business Context

AI agents produce useful output only when they understand your business. Your Digital Workforce draws on four types of context: company knowledge, customer and contact data, personal preferences, and live operational data.

The Central Knowledge Base is one part of this broader context layer.

Company Knowledge

Your Central Knowledge Base stores product information, policies, procedures, and brand guidelines. Every agent accesses the same verified, up-to-date source.

Customer and Contact Context

Contact history, purchase records, ticket data, and relationship details inform every interaction. Agents respond with full awareness of who they are communicating with.

Personal and Team Context

Communication preferences, writing style, and role-specific requirements shape every response. Each agent adapts to the individual team member's voice.

Operational Intelligence

Real-time data from your CRM, ERP, and HR systems flows into agent responses. Agents access live information instead of static snapshots.

employees, business owners and customers

Three Solutions, One Platform

The Digital Workforce serves three distinct audiences from one governed platform. Each solution is built around the agents and workflows that matter most to that group.

For Every Employee in Your Organisation

The Interactive Agent and the Pro-Active Agent form the core of your employee Digital Workforce.

Every team member receives a personal AI assistant that adapts to their role, communication style, and workflows. Your organisation reclaims hours every day for high-value work.

For Business Owners

The same two main agents give business owners direct control over their operations. The Interactive Agent retrieves data, drafts messages, and answers questions on demand.

The Pro-Active Agent monitors your inbox 24/7, flags what matters, and tracks every commitment.

For Serving Customers Better

The Voice Agent, Chat Agent, and a tailored Email Drafting Agent handle customer interactions across every channel. Your customers receive fast, accurate, brand-consistent responses around the clock.

Connecting to your existing systems is the third step of the C-Suite 3-Step Playbook.
Works standalone. Connects to everything.

Your agents work across platforms — because your business does too.

The Interactive Agent and the Pro-Active Agent

The Interactive Agent and the Pro-Active Agent are the main agents for employees and business owners.

Together, they handle the daily communication and operations work that takes your team away from strategic priorities.

Interactive Agent

Your AI assistant that adapts to your style, language, and way of working. Access it through the dashboard, email, chat, or voice. It retrieves reports, drafts messages, and answers questions from your full business context.

Pro-Active Agent

The agent that works in the background 24/7. It monitors your email, flags urgent items, tracks commitments, and prepares daily digests. Nothing is sent without your approval.

Agents for Every Communication Channel

Three channel agents handle communication across email, phone, and web chat. Each agent is informed by the same context layer and Central Knowledge Base.

Chat Agent

Engages visitors. Immediately.

Manages website and messaging conversations with instant, accurate responses informed by your Central Knowledge Base.

Complex requests handled by humans.

Engages. Immediately.

Email Agent

Clears the inbox. And keeps it that way.

Drafts context-aware responses for every employee and for Customer Service teams. Your team reviews and approves every draft before sending. Saves 80% or more of email writing time.

Clears the inbox. And keeps it that way.

Voice Agent

Always listening. Always instant.

Handles phone calls 24/7 with natural, human-like conversations in 32 languages.

Reduces call handling costs by up to 75% per interaction while maintaining consistent quality.

Always listening. Always instant.

C‑Suite 3‑Step Playbook

Turn AI from scattered experiments into a governed digital workforce with our C‑Suite 3‑Step Playbook. Discover the simple sequence to identify high‑impact use cases, deploy agents, and connect them to your existing tools.

Frequently Asked Questions

Common Questions About AI Agents for Business

All share the same context layer and Central Knowledge Base. When a customer interaction moves from one channel to another, every agent has full visibility of the conversation history and business context.

Every employee receives an Interactive Agent and a Pro-Active Agent in step 2 of the C-Suite 3-Step Playbook. These are the main agents for day-to-day communication and operations.

Most agents are operational within days using available information about your company. Full customisation, including system integrations and Custom Agents, takes 2 to 3 weeks.

No. Agents handle repetitive, time-intensive tasks so your team focuses on work that requires judgement, empathy, and critical thinking. Most teams report higher job satisfaction after deployment.

All agents operate under centralised governance with role-based permissions. No agent accesses data outside its defined scope. Built-in audit trails and approval workflows provide full oversight.

Context engineering is the discipline of structuring business knowledge, communication patterns, and relationship data so AI agents produce accurate, relevant output. It is a new and fast-developing specialism. Use Your AI is at the forefront of these developments, and our customers benefit directly as the platform improves.
Are you a business owner?

See how a context‑first digital workforce can take repetitive work off your plate so you can focus on growth, explore how AI agents work for business owners.

Leaders in small or medium enterprises?

If you lead a small or medium‑sized company and want to see how a governed digital workforce can scale across teams, systems, and regions, explore how AI agents work for SMEs.